compliance policy

VELORIN BIOLABS UK LTD — QUALITY, COMPLIANCE & RESPONSIBLE SUPPLY POLICY

Velorin Biolabs UK Ltd · v1.0

OUR APPROACH
Velorin Biolabs UK Ltd operates according to documented internal procedures and quality management
principles, and conducts its business in a transparent and responsible manner.
Our approach is designed to support responsible sourcing, product traceability and clear documentation, and is
reviewed periodically to reflect the development of our operations and practice within the sector.
This policy summarises that approach for customers and commercial partners. Further information is available
on request.

1. INTENDED USE AND CUSTOMER ELIGIBILITY
Products supplied by Velorin Biolabs UK Ltd are intended solely for legitimate laboratory, analytical and
research purposes.
Velorin does not market or supply its products as medicinal products, and does not represent that its products
are licensed or approved for human or veterinary administration. Our marketing and product materials do not
include dosing information, administration guidance, or reference to a human or animal health outcome.
We supply to research organisations, laboratories, educational and research institutions, and qualified
researchers, and ask customers to confirm the intended research use of a product at the point of purchase.
We reserve the right to request further information about intended use, decline an order, or restrict access to
our products where we have reasonable grounds for concern that a use may be inconsistent with this policy.

2. QUALITY AND TRACEABILITY
Our approach to quality is supported by internal procedures covering supplier assessment, batch identification,
product documentation and record-keeping, and is designed to support traceability from supplier through to
customer.
Where available, products are accompanied by supporting documentation, which may include product
specifications, Certificates of Analysis and batch identification details.
Suppliers are assessed as part of an ongoing qualification process, having regard to factors such as product
consistency, documentation standards and manufacturing capability. Supplier performance is kept under
periodic review.

3. INDEPENDENT VERIFICATION
As part of our quality programme, selected product lines are submitted for independent third-party analytical
testing by an external analytical laboratory.

Testing is applied on a risk-based basis, and frequency may vary between product lines; additional testing may

be arranged following a change of supplier, a change in manufacturing process, or where a quality concern is identified.

Independent testing complements, rather than replaces, supplier documentation, and forms one part of our
wider approach to quality assurance. Certificates of Analysis and independent test reports, where available,
may be provided to customers on request.

4. CUSTOMER COMMUNICATION AND COMPLAINTS
We aim to provide customers with clear information about our products, including available documentation
and this policy.
Where a quality-related concern is raised, we review the matter and respond within a reasonable time; this
may include a review of relevant batch records or documentation, and consultation with the relevant supplier
where appropriate.

5. POLICY REVIEW
This policy is reviewed periodically and may be updated to reflect changes in our operations, industry practice,
or applicable legal and regulatory requirements. The version published on this website is the current version.

6. CONTACT
For questions about this policy, please contact Velorin Biolabs UK Ltd at [Insert Email Address] or [Insert
Telephone Number], Monday to Friday, [Insert Business Hours].